PocketSuite

PocketSuite

By PocketSuite, Inc.

  • Category: Business
  • Release Date: 2013-11-05
  • Current Version: 4.8.7
  • Adult Rating: 4+
  • File Size: 20.65 MB
  • Developer: PocketSuite, Inc.
  • Compatibility: Requires iOS 9.0 or later.
Score: 4.5
4.5
From 371 Ratings

Description

PocketSuite lets you schedule appointments and get paid - all from your phone. Send clients messages, take notes, make outbound calls, schedule follow-ups, create client records & more – all from your PocketSuite app. Calendar scheduling and payments are integrated, so within each client message thread, you can schedule appointments, send professional invoices, share your booking link, even charge a client’s credit card (with point-of-sale card charging for a flat 2.7% processing rate). Clients do NOT need to download anything – they get notified over text and can respond over text or from any device, anywhere, at any time. For business owners needing more integrated workflows, then in addition to core, scheduling & payments, you can: - Integrate an online booking/payment widget to your website, FB, or IG page to let clients book you online - Add contracts/waivers to send to clients for e-signing - Post lead forms online so you don’t miss out on a prospective client - Set clients up on subscription plans - Invite staff or admin to communicate as a team, and assign jobs or pay your team - Sell packages and then track the sessions used as you schedule clients - Upload questionnaires and send to clients to complete - Add classes to your calendar for clients to sign up online - Prepare and send job estimates for confirmation - Schedule overnight sessions with check-in and check-out times - Send scheduled and group messages PRICING 4 PocketSuite plans for you to choose from (no contracts, cancel any time): - Free (no monthly cost): Great for pros who are just starting out. This plan supports core scheduling, invoicing, and credit card charging. Includes a basic CRM with your client list and notes. - Premium ($19.99/mo): In addition to the features available in the Free version, you also have access to online booking/payment and forms for you to integrate to your website or social media pages. Get a dedicated business number for texting and calling, schedule customer messages, and automate appointment text reminders. Recurring appointments, recurring invoices, subscriptions, contract e-signing, package sales, class scheduling, overnight reservations, job estimates, and more. - Team ($49.99/mo): In addition to the features available in the Premium version, you also have access to group messaging with your clients and team. Add 1-5 pros who work for you and assign them one time or recurring appointments or set it up so clients can book them or they can schedule clients on their own. Pay them via ACH or debit/credit card. - Suite: ($99.99/mo): In addition to the features available in the Premium Team version, you have access to 24 hour customer support. Premium Suite is great for larger teams with 6 or more pros. With Premium Suite, you can add unlimited team members. You can assign team members jobs, pay them, message them, and set reminders. Your team can set up their schedule and profiles, view their appointments, get paid, and, depending on the access level you give them, get booked directly and communicate with clients...As a Premium Suite subscriber, you get exclusive access to: by location marketing, staffing, scheduling, and reports; auto responses for common messages that you send to your clients; and bulk charging, invoicing, and payments GETTING STARTED (3 steps) 1. Download PocketSuite 2. Add a client 3. Schedule, invoice, or charge them PRESS PocketSuite has been written about by the Wall Street Journal, Inc. Magazine, Forbes, TechCrunch, Better Homes & Garden, Venturebeat and more. Visit pocketsuite.io/press to read more. WHO USES POCKETSUITE Fitness trainers Dog trainers Health & wellness professionals Estheticians Life coaches Home cleaners Dog walkers Mobile detailers Therapists & mental health professionals Pet sitters & boarders Hair stylists Makeup artists Nail techs Massage therapists Photographers Tutors Contractors Handymen Landscapers Tattoo artists Taxi & limo services

Screenshots

Reviews

  • Best option out there

    5
    By sasanderson92
    As an independent trainer, having a system that’s super easy and client friendly is a must. I’ve never had an issue in my near two years of using PocketSuite. In fact, if I ever have a question their team responds via text within a few hours. Most times, a few minutes! And they always resolve my inquiries. If you need an easy to use client booking/servicing app, don’t even think twice. Other platforms like MINDBODY are ridiculously overpriced and there’s no way their customer service even compares. PocketSuite is everything you could ever want. Trust me.
  • The BEST!!!

    5
    By JSI1
    I was an early adopter and have used many CRM systems, scheduling and billing systems. This is truly the best fully integrated application from client intake, scheduling, quoting, invoicing and tracking. No more missed appointments, clients are reminded automatically. Perfect smart phone integration with calendars and contacts. Tracks customer history, history of notes and total billed. Support is incredible - they return calls and texts fast! A full team at your fingertips. My customers like the workflow and look. They think I am a big company. WOW!! Mr. Home Guy p.s Even better with the latest enhancements!
  • Sooo Good!

    5
    By csnsfour
    They have unbelievably awesome customer support.
  • Great app!!

    5
    By Kkkkaaatee
    Not sure why they only have 4.5 now.. They are amazing! PocketSuite is a great app and they have an amazing technical support team! This app is very helpful to me, and I appreciate it, and the team behind it!!
  • Love it! Helped me grow my business

    5
    By Patricia-Pure Harmony
    I’m a mobile Esthetician this app helps me stay on top of my customers needs. Let’s me chat with them privately with my one business phone number. Makes me look very professional. My customers get a reminder when their next appointment is. It’s a great way to save time. I can sit here and write all day but you can also try it for yourself.
  • You matter

    5
    By ;0$
    I heard about pocketsuite from other pros in my industry. So far I’m extremely happy with the outstanding service and attention to detail shown by this team. I’ve worked with other salon booking programs and probably the most frustrating part was getting in touch with customer service. Josh and his team get back to us!! They hold conversations with us that help them to better understand our needs and consider all of our suggestions. They keep the software up to date and are active in our FB group. Thanks Josh & team for always going above and beyond for your pocketsuite customers.
  • No other way to run your business

    5
    By Coco_loca
    PocketSuite is the perfect solution for any size business. The ability to run your business by a few clicks is priceless and most of all convenient no matter where you are!! The customer service is the BEST. No matter what time of day or the need they are always there willing to help! Thanks PocketSuite!!
  • Horrible app! They just going to hold your money

    1
    By Mypriceisright18
    I just started a business, and I had a few clients pay me through this app, roughly around 550$ total. Once I finally went to transfer the money to my bank account nothing happened. I sent the support team an email, and text. They didn’t reply for over 24 hours just to say that my account has been disabled, and that the money will be refunded to original owners in 5-7 business days. No explanation why... don’t use this app there just going to temporarily hold your money before they cancel your account, and refund your clients.
  • Exactly what I need without the fluff!

    5
    By Catloverdiva
    So far I am SO impressed with the simplicity of this for running my business. I have several businesses and having a separate line was such a selling point for me. And the customer service team is timely and attentive to every suggestion. This is going to replace every other small business booking platform out there.
  • Love love love

    5
    By dillymom
    Best app I've purchased. Easy to use, makes sense. I'm an acupuncturist and needed a seemless app for scheduling and alerting my patients.

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